Our Commitment to Responsible Gaming

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Player Protection First

We understand that for some people, gambling can become problematic. That's why we have implemented comprehensive measures to help our players gamble responsibly and seek help when needed.

  • Comprehensive player protection tools
  • 24/7 access to responsible gaming resources
  • Partnership with gambling support organizations
  • Staff trained in responsible gaming practices
Get Support

Support Network

We work closely with leading gambling support organizations to provide comprehensive help and resources for players who need assistance.

  • GamCare Partnership
  • Gamblers Anonymous Support
  • BeGambleAware Resources
  • Samaritans Crisis Support
View Resources

Take Control

Our platform provides multiple tools to help you maintain control over your gaming experience and spending.

  • Deposit Limits
  • Time Limits
  • Loss Limits
  • Self-Exclusion Options
Access Tools

Recognizing Problem Gambling Warning Signs

It's important to recognize the warning signs of problem gambling early. If you notice any of these signs in yourself or someone you know, seek help immediately.

Behavioral Signs

  • Spending more time and money gambling than you can afford
  • Borrowing money to gamble or pay gambling debts
  • Lying about gambling activities to family and friends
  • Chasing losses with bigger bets
  • Feeling the need to gamble with increasing amounts of money
  • Becoming restless or irritable when not gambling

Emotional Signs

  • Feeling guilty or ashamed about gambling
  • Using gambling to escape problems or feelings
  • Experiencing mood swings related to gambling results
  • Feeling anxious when unable to gamble
  • Losing interest in other activities or hobbies
  • Experiencing depression or thoughts of self-harm

Financial Signs

  • Struggling to pay bills or meet financial obligations
  • Maxing out credit cards or taking cash advances
  • Selling possessions to fund gambling
  • Missing work due to gambling activities
  • Hiding financial statements or gambling expenses
  • Having unexplained financial difficulties

Responsible Gaming Tools

Take control of your gaming experience with our comprehensive safety tools available 24/7 in your account settings.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much you can deposit into your account.

  • Easy to set up in your account settings
  • 24-hour cooling-off period for increases
  • Immediate effect for decreases
  • Cannot be removed for 7 days
Set Limits

Time Limits

Control how long you spend playing by setting session time limits that automatically log you out.

  • Set session duration limits
  • Daily time limit controls
  • Automatic logout when limit reached
  • Reminder notifications before timeout
Set Time Limits

Loss Limits

Set maximum loss amounts to prevent overspending during gaming sessions.

  • Daily, weekly, or monthly loss limits
  • Automatic game suspension when reached
  • Net loss calculation across all games
  • Cannot be increased for 24 hours
Set Loss Limits

Take a Break

Temporarily suspend your account for a set period to take a break from gambling.

  • Choose from 24 hours to 6 weeks
  • Account immediately suspended
  • Cannot be reversed once activated
  • Automatic reactivation after period ends
Take a Break

Self-Exclusion

Permanently exclude yourself from Bass Win Casino for a minimum of 6 months up to 5 years.

  • Minimum 6-month exclusion period
  • Cannot be reversed during exclusion
  • All account access blocked
  • Marketing communications stopped
Self-Exclude

Reality Check

Receive regular notifications about your gaming session time and spending.

  • Customizable notification intervals
  • Session time and spending alerts
  • Popup reminders during gameplay
  • Account activity summaries
Enable Alerts

Professional Support Resources

GamCare

Free, confidential advice and support for anyone affected by gambling problems.

Phone: 0808 8020 133 (Free from UK landlines and mobiles)
Website: www.gamcare.org.uk
Live Chat: Available on their website

Get Help

Gamblers Anonymous

Fellowship of men and women who share their experience, strength and hope with each other.

Phone: 020 7384 3040
Website: www.gamblersanonymous.org.uk
Meetings: Available across the UK

Find Meetings

BeGambleAware

Independent charity providing information and advice about gambling responsibly.

Website: www.begambleaware.org
Resources: Online tools and information
Support: Links to professional help

Learn More

Samaritans

24/7 emotional support for anyone experiencing distress or despair.

Phone: 116 123 (Free from any phone)
Email: [email protected]
Website: www.samaritans.org

Contact Samaritans

Tips for Safe Gambling

Set Limits

Before you start gambling, decide how much money and time you can afford to lose, and stick to these limits.

Never Chase Losses

Don't try to win back money you've lost by gambling more. This often leads to bigger losses.

Keep it Balanced

Gambling should be just one of many recreational activities in your life, not your main source of entertainment.

Don't Gamble Under Influence

Avoid gambling when you're under the influence of alcohol or drugs, as this impairs your judgment.

Underage Protection

Protecting Minors

Bass Win Casino takes underage gambling very seriously. We have strict measures in place to prevent anyone under 18 from accessing our services:

  • Age verification required during registration
  • Document verification for all new accounts
  • Regular checks and monitoring systems
  • Immediate account suspension for underage users
  • Parental control information and resources

If you believe a minor has accessed our site, please contact us immediately at [email protected]

Report Underage Access

Need Help? We're Here for You

Get Support Now Access Help Resources

Remember: Gambling should be fun. If it's not, please seek help. 18+ only. Play responsibly.